Refund policy

Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size or variant selection, or other customer ordering mistakes.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 7 days of delivery. Please include your order number and clear photos showing the issue.

After reviewing your request, we will provide a replacement or refund when appropriate.

Order Cancellations

Orders may only be cancelled or changed before production begins. Because orders can enter production shortly after they are placed, we cannot guarantee cancellation or modification once an order has been submitted.

Non-Returnable Items

Personalized, customized, and made-to-order products cannot be returned or exchanged unless they arrive damaged, defective, misprinted, or incorrect.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Lost Packages

If your tracking information shows that your package has not arrived or appears to be lost in transit, please contact us so we can review the shipment and determine the appropriate resolution.

Contact Us

If you have any questions about your order or this policy, please contact us through the contact information provided on our website.